At Jiminy Peak, safety is not just a policy, it's something we practice every day. Whether you're operating a lift, grooming a trail, servicing equipment, preparing food, cleaning rooms, helping guests, or working in an office, every employee plays a role in creating a safe environment for themselves, their coworkers, and our guests.

It's easy to think that accidents happen to "someone else." The reality is that many workplace injuries begin with ordinary situations: a slick floor, a misplaced tool, an icy walkway, lifting something incorrectly, or simply rushing to get a task completed. While these hazards may seem small, they can quickly lead to injuries that affect not only an employee's workday, but also their time with family, hobbies, and overall quality of life.

One of the most important things we can do as a team is pay attention to the small details. Reporting hazards when you see them, wearing the proper protective equipment, using safe lifting techniques, following department procedures, and taking a moment to slow down when conditions change can all make a significant difference.

Safety is also about looking out for one another. If you notice a coworker taking an unnecessary risk or working in an unsafe condition, speak up. A simple reminder can prevent an injury and demonstrate the kind of teamwork that helps make Jiminy Peak a great place to work.

As we move into our busy winter season, it becomes even more important to remain aware of the conditions around us. Snow, ice, high guest volume, and long days can create additional challenges. Taking a few extra seconds to work safely is always worth it.

The best workplace injury is the one that never happens.

Every time we identify a hazard, clean up a spill, wear the right equipment, report a concern, or choose the safer option, we're helping build a stronger safety culture. These actions may seem small in the moment, but together they protect our employees, our guests, and our success as a resort.

Let's continue working together to make this our safest season yet. Every injury prevented truly counts.

If you are enrolled in Jiminy Peak's health insurance plan, one of the benefits available to you is Evo, our telehealth service that provides convenient access to medical care from wherever you are. This benefit allows eligible employees and covered family members to connect with healthcare providers without making a trip to a doctor's office or urgent care center. Evo replaced our previous telehealth provider and offers multiple ways to receive care, including phone consultations, video visits, and other virtual care options. 

I recently had the opportunity to use Evo myself, and I was genuinely impressed by how simple the process was.

After creating my account care.evohealth.com and entering my Jiminy Peak's Benefit Code, I selected the type of illness I wanted treatment for and answered a few questions. I chose the phone call option, although video appointments are available as well. Less than 20 minutes later, a doctor called me directly. There was no waiting room, no drive to an appointment, and no time away from work sitting in a clinic lobby.

The entire experience was straightforward, convenient, and exactly what I needed.

Many of us tend to think of healthcare as something that requires scheduling appointments weeks in advance or spending hours at urgent care. Evo is different. For many common, everyday health concerns, you can connect with a licensed provider from your home, office, or wherever you happen to be. The platform offers several ways to receive care, allowing members to choose the option that works best for them. 

As we head into another busy fall and winter season, I encourage all employees who are covered under our health insurance plan to take a few minutes to set up their Evo account before they need it. It's much easier to complete the registration process now than when you're not feeling your best.

At Jiminy Peak, we're always looking for ways to make our benefits more valuable and accessible. Evo is a great example of how healthcare is evolving to fit the realities of modern life. If my experience is any indication, getting quality care can be as easy as answering a few questions and waiting for your phone to ring.

My recommendation: Set up your account today. Hopefully you won't need it anytime soon, but if you do, you'll be glad you're already registered and ready to go. And if you need assistance creating your account, you may email us at hr@jiminy.com or stop by the HR Office.

Every winter season starts long before the first snowflake falls. Behind the scenes, many of pieces of paperwork need to be completed so we can hire, train, schedule, and prepare our teams for a successful season.

That's why we're offering a special thank-you to employees who help us get a head start.

All winter employees who complete their onboarding paperwork by September 30 will receive free admission to one of the first three nights of 13 Nights (October 1, 2, or 3) for themselves, one guest, and any dependents under the age of 21.

The best part? There's nothing extra you need to do beyond completing your required paperwork. No contests, no complicated sign-ups, and no special forms. Simply finish your onboarding documents by the deadline and you'll be on the eligibility list.

How to know if you completed everything successfully?

HR sends out an email notifying every employee who completed paperwork that they are fully done. If you have questions about your status, please reach out to hr@jiminy.com.

How to access the benefit

Make sure you are fully complete with paperwork and simply come to the 13 Nights ticket window (located in Guest Services) with a current ID. Enjoy the haunt!

Why do we offer this reward?

Early paperwork helps everyone. When employees complete their forms ahead of time, our teams can focus on preparing departments, creating schedules, issuing passes, planning training, and ensuring everything is ready for opening day. It reduces last-minute stress and helps us provide a smoother experience for both employees and guests once the season begins.

Of course, we also wanted to make the reward something fun. 13 Nights has become one of Jiminy Peak's most popular fall traditions, and this benefit gives employees an opportunity to enjoy the haunt with family and friends before the busy winter season gets underway.

If you've already completed your paperwork, thank you! Your preparation helps set the stage for a successful winter. If you still have outstanding forms, there's still time to finish them and claim your 13 Nights reward.

We're looking forward to another great season, and we can't wait to see many of you enjoying a night of thrills, screams, and spooky fun before ski season arrives.

At Jiminy Peak and across the Fairbank Group, we are continually reviewing our policies to ensure they keep pace with changes in technology, operations, and the workplace. One area receiving significant attention right now is the responsible use of Artificial Intelligence (AI) tools. A draft AI Acceptable Use Policy is currently under review and is designed to help employees understand how AI can be used safely, responsibly, and effectively while protecting confidential company, employee, and guest information.

As AI tools become more common in both our personal and professional lives, it is important that we establish clear guidance that supports employees while maintaining the high standards of privacy, security, and professionalism that our organization expects. The proposed policy focuses on protecting sensitive information, ensuring that only approved AI tools are used for company business, and emphasizing that employees must always review and verify AI-generated content before relying on it in their work. 

We also recognize that not everyone works from a desk, uses a computer regularly, or interacts with technology in the same way. Whether you work on the mountain, in housekeeping, patrol, lifts, maintenance, guest services, or an office environment, company policies still apply to all of us. That is why Human Resources is committed to making sure important policy updates are communicated in a way that reaches every employee, not just those who spend their day behind a screen.

As this policy continues through the review process, HR will work to keep employees informed about developments, answer questions, and provide education on what the policy means in practical terms. Our goal is not simply to publish policies, but to ensure employees understand them and feel comfortable asking questions about how they apply to their work.

Technology will continue to evolve, and so will our policies. By developing clear guidelines today, we can help create a workplace that embraces innovation while protecting our employees, guests, and company information. We look forward to sharing more updates as the review process continues and appreciate everyone's partnership as we navigate these new opportunities together.

This month, we’re delighted to share a wonderful letter we received from one of our guests, Kevin Guarnotta. A huge congratulations to Theo Dimin and the Front Desk Staff, led by Lisa Carr, for providing such top-notch service!

At Jiminy Peak, we're always looking for ways to make employment here more rewarding. This year, we're excited to introduce enhancements to our employee ski benefits that give you more opportunities to enjoy the mountain and share the experience with family and friends.

Introducing "Share the Snow Days"

On three designated dates this season, every active employee in good standing can bring one guest to ski or ride with them for free.

Share the Snow Days Dates

1. January 10, 2027

2. February 11, 2027

3. March 4, 2027

These guest tickets are completely separate from your regular complimentary ticket benefits and will not reduce the number of tickets received at the beginning of the season or tickets earned throughout the winter (for paid seasonal staff).

How it works

Participation is easy:

1. Be an active employee in good standing.

2. Bring one guest and enjoy a day on the mountain together.

3. Present your current ID at the ticket window.

Please note that the ticket is valid for that day only.

No earned tickets are required, and no special sign-up is needed.

These changes are a direct result of employee feedback. Many of you told us that spending time on the slopes with the people you care about is one of the most meaningful benefits of working at Jiminy Peak.

Our hope is that these changes make it easier for you to create memories and experience everything that makes Jiminy Peak such a special place. We look forward to seeing you and your guests on the slopes this winter!